Error Codes


Code Description Reason
101 Session expired. The user's current session has ended, requiring them to log in again.
102 Validation failed. Please check the provided details & try again. The submitted data did not pass validation checks.
103 Space is not allowed in password. The password provided contains a space character, which is not permitted.
104 Password Incorrect. Please check and re-enter your password The password entered by the user does not match the one on file.
105 Account is declined. Please contact admin. The user's account has been declined by an administrator.
106 The verification code is invalid. The verification code entered does not match the one sent to the user.
107 Your verification code is expired. The verification code provided has passed its expiration time.
108 Accout not found. No account exists with the provided credentials.
109 Invalid action (Email already verified). The user attempted to verify an email address that is already verified.
110 Email verification failed. Please try again. The email verification process could not be completed.
111 2FA is not enabled in your accout. Two-factor authentication is not active for the user's account.
112 Send verification code failed. Please try again. An error occurred while attempting to send a verification code.
113 The reset password link is expired / invalid. The link used to reset the password is no longer valid or has expired.
114 2FA Login failed. Please try again. An error occurred during the two-factor authentication login process.
115 Please verify your email to continue. The user must verify their email address before proceeding with the requested action.
116 Profile updation failed. Please try again. The user's profile details could not be updated.
117 Account deletion failed. Please try again. An error occurred while attempting to delete the user's account.
118 Sorry, your new email can't be the same as your old one. The user attempted to change their email to an address that is identical to their current one.
119 Email updation failed. Please try again. The user's email address could not be updated.
120 Old password is incorrect. Please check and re-enter your password The current password provided by the user is not correct.
121 Sorry, your new password can't be the same as your old one. The user attempted to change their password to one that is identical to their current one.
122 Change password failed. Please try again. An error occurred while attempting to change the password.
123 2FA is already enabled in your accout. The user attempted to enable 2FA on an account where it is already active.
124 The verification code is required. A verification code is missing from the request.
125 2FA status updation failed. Please try again. The 2FA status for the account could not be changed.
126 Invalid action. The user attempted an action that is not permitted.
127 Onboarding completion failed. Please try again. The user's onboarding process could not be completed.
128 DOB, Gender, Nationality & Service Type is not updated. The provided demographic and service details were not successfully updated.
129 External service configuration is pending. A necessary external service has not yet been configured.
130 Please complete the onboarding to continue. The user must finish the onboarding process before they can proceed.
131 KYC verification is in-progress. The Know Your Customer (KYC) verification for the user is currently being processed.
132 Account creation failed. Please try again. An error occurred during the account creation process.
133 Account not found. No account exists with the provided details.
134 Contact creation failed. Please try again. An error occurred while attempting to create a new contact.
135 Contact not found. The requested contact does not exist.
136 Contact updation failed. Please try again. An error occurred while attempting to update contact details.
137 Contact deletion failed. Please try again. An error occurred while attempting to delete a contact.
138 Account already exists. An account with the provided details already exists.
139 Missing X-Api-Key in the header The X-Api-Key header is not included in the request.
140 Missing X-Api-Signature in the header The X-Api-Signature header is not included in the request.
141 Invalid API Key. The provided API key is not valid.
142 X-Api-Signature mismatch. Please ensure that the provided API signature matches the expected signature for this request. The signature provided in the request headers does not match the expected signature.
143 Sorry, you don't have access to perform this action. The authenticated user does not have the necessary permissions to perform the requested action.
144 Static page not found. The requested static page does not exist.
145 Transaction failed. An error occurred, and the transaction could not be completed.
146 Transaction not found. The requested transaction could not be found.
147 The :other_key must contain only letters (A-Z or a-z). A field identified by :other_key contains characters other than letters.
148 The :other_key must contain only letters (A-Z or a-z), digits (0-9), and the characters '_', '+', '@', or '.' A field identified by :other_key contains invalid characters.
149 The :other_key must contain only letters (A-Z or a-z), digits (0-9), and the characters '_', '@', '#', '/', '-', ',', or '.' A field identified by :other_key contains invalid characters.
150 The :other_key must contain only letters (A-Z or a-z) and digits (0-9). A field identified by :other_key contains characters other than letters or digits.
151 Please choose service type. A service type was not selected, but is required.
152 Can't create contact for yourself. The user attempted to add their own account as a contact.
153 Export failed. Please try again. An error occurred during the data export process.
154 No result for :other_key The search or query for :other_key returned no results.
155 Can't create contact for (:other_key). Wallet account not found / Onboarding is not completed. A contact could not be created because the target account lacks a wallet or has not completed onboarding.
156 Tour completion failed. Please try again. The user's tour completion status could not be updated.
157 Invalid address type provided (:other_key) The specified address type is not a valid option.
158 Choose user type to continue. A user type was not selected, but is required.
159 Invalid action. The requested action is not a valid operation.
160 Invalid action. Your account don't have access for Card. The user attempted a card-related action without the necessary permissions.
161 Sorry, your account don't have access for this action. The user's account is not authorized to perform the requested action.
162 Operational address updation failed. Please check the provided details & try again. The operational address could not be updated due to an error.
163 Registered address updation failed. Please check the provided details & try again. The registered address could not be updated due to an error.
164 User creation failed. Please try again. An error occurred during the user creation process.
165 User details not found. The requested user details could not be found.
166 Document upload failed. Please try again. An error occurred while uploading a document.
167 Max file size is 4 MB. The uploaded file exceeds the maximum allowed size of 4MB.
168 KYB submit failed. Please try again. The Know Your Business (KYB) submission process failed.
169 KYB already submitted for verification. Can't update (OR) upload documents. KYB is already in review, and documents cannot be updated or uploaded at this time.
170 You have exceeded the maximum limit for document uploads. The user has attempted to upload more documents than the allowed limit.
171 You haven't uploaded any documents. The request requires at least one document to be uploaded, but none were provided.
172 Enable :other_key service failed. Please try again. The attempt to enable the service identified by :other_key was unsuccessful.
173 :other_key service already enabled. The user attempted to enable a service that is already active.
174 2FA verification not enabled. Please enable 2FA to continue. The requested action requires 2FA to be enabled for the account.
175 The bank details not found. The requested bank details could not be found.
176 The IFSC / SWIFT / IBAN / ROUTE code format is invalid. The provided bank code does not conform to the expected format.
177 Beneficiary creation failed. Please try again. The process of creating a new beneficiary was unsuccessful.
178 Beneficiary not found. The requested beneficiary does not exist.
179 Beneficiary status updation failed. Due to current status (:other_key) not eligible for this operation. The beneficiary's current status prevents the requested update from being performed.
180 Beneficiary status updation failed. Please try again. An error occurred while attempting to update the beneficiary's status.
181 The beneficiary status is invalid (:other_key). The provided beneficiary status is not a valid option.
182 Beneficiary deletion failed. Please try again. An error occurred while attempting to delete a beneficiary.
183 Quote generation failed. Please try again. The exchange rate quote could not be generated.
184 Quote not found. The requested quote does not exist.
185 Quote already submitted. The user attempted to resubmit a quote that has already been processed.
186 Quote expired. The generated quote is no longer valid due to expiration.
187 Transaction not found. The specified transaction could not be found.
188 Transaction initiation failed. Please try again. An error occurred while attempting to start a transaction.
189 The transaction status is invalid (:other_key). The provided transaction status is not a valid option.
190 The :other_key must contain only letters (A-Z or a-z), digits (0-9) A field identified by :other_key contains characters other than letters or digits.
191 You can't create contact for this user (:other_key) The user is not allowed to create a contact for the specified account.
192 You don't have access for this feature. The user's account does not have access to the requested feature.
193 The given reciepient type is not valid. Please try with the proper values. The recipient type provided is not a valid option.
194 No purpose of payments availbale for the selected country (:other_key). There are no valid payment purposes available for the specified country.
195 Sorry, you can't create a beneficiary for this region (:other_key) The user is not allowed to create a beneficiary for the specified region.
196 Sorry, can't setup virtual account. An error occurred while attempting to set up a virtual account.
197 The registered date field is required. The registered date field is missing from the request.
198 The registered date must be a date before :other_key. The registered date provided is not before the required date.
199 Sorry, can't delete account now. The account cannot be deleted at this time due to certain restrictions.
200 Sorry, can't check the exchange rate now. Please try after sometime. The exchange rate service is currently unavailable.
201 Quote recipient type doesn't match the selected beneficiary. Please choose a valid beneficiary. The recipient type specified in the quote does not match the beneficiary's type.
202 Sorry unable to update your details. Please try again later. An unknown error occurred while attempting to update the user's details.
203 The given email is not valid The email address provided is not in a valid format.
204 Sender creation failed. Please try again. An error occurred while creating the sender.
205 Sender details not found. The requested sender details could not be found.
206 Sender updation failed. Please try again. An error occurred while updating the sender's details.
207 Sender status updation failed. Please try again. An error occurred while updating the sender's status.
208 Sender deletion failed. Please try again. An error occurred while attempting to delete the sender.
209 The sender is declined. Can't update details. The sender's account has been declined, so details cannot be updated.
210 Description can contains only letters, numbers & space. No special characters is allowed. The description field contains special characters that are not permitted.
211 Fund transfer failed. Please try again. An error occurred while attempting to transfer funds.
212 The selected user's onboarding is pending. Can't send money now. The recipient user has not completed their onboarding process, preventing the transfer.
213 The selected user's kyc is :other_key. Can't send money now. The recipient's KYC status prevents them from receiving funds at this time.
214 Transaction details not found. The details for the specified transaction could not be found.
215 Wallet account not found. The wallet account associated with the user could not be found.
216 User wallet account not found. The user's wallet account could not be found.
217 KYB already :other_key. Can't update (OR) upload documents. KYB is in a state that prevents documents from being updated or uploaded.
218 Sorry, status updation failed. Please contact admin. An error occurred while updating a status, and an administrator needs to be contacted.
219 Please complete your 2FA setup to complete the action. The requested action requires a completed 2FA setup.
220 Sorry, updates can't be made as onboarding is already complete. The user's details cannot be updated because the onboarding process is finished.
221 Contact already exists for :other_key. A contact with the provided information already exists for :other_key.
222 Please select a file type! The request is missing a file type selection.
223 Sorry, unable to fetch the account details. Please try after sometime. The account details service is temporarily unavailable.
224 The :other_key is not matching. The values for the fields identified by :other_key do not match.
225 Unable to delete the sub-user at this time.Please try again. An error occurred while trying to delete a sub-user.
226 Unable to update the sub-user at this time.Please try again. An error occurred while trying to update a sub-user.
227 Invite link expired. The invitation link has passed its expiration time.
228 The invite token could not be decrypted. The provided invitation token is corrupt or invalid.
229 The email field was not found in the decrypted data. The email address is missing from the decrypted invitation data.
230 The user id configuration is pending. The user ID has not been properly configured yet.
231 The business user configuration is pending. The business user has not been properly configured yet.
232 The beneficiary is :other_key The beneficiary's status is in a state identified by :other_key.
233 The service is not enabled for your account. Please contact admin. The requested service is not active on the user's account.
234 The selected document type (:other_key) is invalid. The type of document selected is not a valid option.
235 Please choose business type to continue. A business type was not selected, but is required.
236 Invalid alpha code type given (:other_key) The alpha code type provided is not valid.
237 KYB verification is pending. The Know Your Business (KYB) verification is still being processed.
238 Virtual account not found / not active. The virtual account either does not exist or is not currently active.
239 You don't have virtual account. The user does not have a virtual account associated with their profile.
240 No user found for given email (:other_key). No user exists with the provided email address.
241 Contact associated virtual account not found. The virtual account linked to the contact could not be found.
242 Virtual account associated user not found. The user linked to the virtual account could not be found.
243 The selected country (:other_key) is not supported. Please contact support. The specified country is not supported by the system.
244 Virtual account not found. The requested virtual account does not exist.
245 :other_key to :other_key convertion is not allowed. Please choose different currency. The conversion between the two specified currencies is not supported.
246 Referral code not found. The provided referral code does not exist.
247 No valid referral transactions There are no valid transactions associated with the referral.
248 Requested Amount is Greater than Available Balance The amount requested for a transaction exceeds the available balance.
249 You've successfully added a beneficiary. Please wait a few seconds while we activate the account. Once it's ready, you'll be able to proceed with the payment. A beneficiary has been added and is being processed for activation.
250 Fees not found The fee information for the requested action could not be found.
251 Insufficient Balance to request virtual account The account balance is not high enough to cover the cost of a virtual account request.
252 Contact cannot be created for this virtual account number The virtual account number provided cannot be used to create a new contact.
253 KYB verification is pending for referer The Know Your Business (KYB) verification for the referring user is still pending.
254 KYC verification is pending for referer The Know Your Customer (KYC) verification for the referring user is still pending.
255 Invite link has been sent to your email . Please check and accept it An invitation link has been sent to the user's email address and requires their action.
256 Virtual account number does not match with the user The provided virtual account number is not associated with the current user.
257 This invite link has been expired. The invitation link has passed its expiration time and is no longer valid.
258 Password reset token expired. Please try again The token used to reset the password has expired.
259 Too many attempts. Please try again after :other_key. The user has made too many attempts and is temporarily locked out.